Regards held payments

[Amydixon1104]

Hi all I have had an eBay account for a few years now and sold a number of things there however this time 5he payment is on hold I added tracking info buyer has received the item and left positive feedback why would this payment be on hold still thanks for any help

[sharpiemarker]

@Amydixon1104 

Contact eBay to release funds. Could be some system delay with confirming delivery with courier.

[kernowlass]

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).
Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

https://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html