Refunds
MichelleNS
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Posted on
Nov-17-2020
09:33 AM
I received a refund from someone. The transaction says it’s complete, but the money is not in my PayPal balance or in my bank account. Where could it be?
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Refunds
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kernowlass
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Nov-17-2020
03:29 PM
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
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