Refunded but taken back by paypal

AnwarIlham
Contributor
Contributor
Money refunded to my bank account but only to be taken back by paypal on the same day to the same seller account. May i know why this happened? Is this the normal procedure?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@AnwarIlham 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

So x1 payment out and x1 refund back to your account leaves you back as you were.

 


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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@AnwarIlham 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

So x1 payment out and x1 refund back to your account leaves you back as you were.

 


Advice is voluntary.
Kudos / Solution appreciated.
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AnwarIlham
Contributor
Contributor
Thank you for the explanation. Issue solved. No more confusion
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