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Refund

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New Community Member

Refund

Hi. My e-bay order was cancelled and I still didn't get refund. A seller is sure that money was sended bud I didn't get it. I was changed a debit card maby that is the reason. How can I get my money back?
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Esteemed Advisor

Re: Refund

@Irmina1 

 

Typically, the refund will go back to the original card. If you received a new card with a different number, your bank should have a special process to route the refund over to your new card if you still have a card with the same bank. Contact your bank card issuer to ask about their policy for such situations.

 

And refunds to cards can take a week, up to 30 days for the card issuer to process.


Kudos & Solved are greatly appreciated. 🙂