Refund

[YahyaZakaria]

I ordered a top up from Ding and the top up was failed however the money was debited from my bank account; moreover, ding refunded the money on paypal account but the money was not restored to my bank account and this has been since the 29th of september. When should the money get redunded on the bank account??

[PayPal_Martin]

Hi @YahyaZakaria.

Hopefully, you have already received your refund. It really depends on the funding source. You will find details and time frames here.

Thanks

Martin