Refund

Ondamove
New Community Member

I was issued a refund from ebay on a purchase that I made via PayPal, linked to my bank account. It's been 4 days and I got a email verifying the refund and I see it in my transactions in PayPal. The problem is that the refund is not in my PayPal or bank account? I've always gotten refunds instantly. Any ideas?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ondamove

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.