Refund problem
Rebe922222
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Posted on
Apr-27-2020
07:04 AM
hello, I made a purchase that was immediately refunded to me, my bank just told me that I had just been credited with the amount. When will I see the amount of the refund on my account? Is it longer?
2 REPLIES 2
Hemerk
PayPal Employee
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Apr-28-2020
08:13 AM
Hi @Rebe922222
Thank you for reaching out to the PayPal Community Forum!
Please click on this link to know more about refunds.
https://www.paypal.com/fr/smarthelp/article/o%C3%B9-est-mon-remboursement%C2%A0-faq1212
Hope this helps!
Kudos and Solved are highly appreciated.
kernowlass
Esteemed Advisor
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Apr-28-2020
08:18 AM
If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
Advice is voluntary.
Kudos / Solution appreciated.
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