I purchased an item on depop that was damaged and the seller has sent a refund however it says "pending" and I have yet to receive the money. Does anyone know how long it will take to receive the money?
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
