Refund pending

Harriet2000xx
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Contributor
I brought an item off a seller on Depop and opened a case on PayPal after 2 weeks when they didn’t send the item , the money was refunded however it has now been pending for 5 days , any reason why this is ?
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Temp20230515G
Contributor
Contributor

Hi,

 

If it is already refunded, like what you mentioned, then Paypal is trying to put it back on the payment method where they charged you.

 

I think this article can answer your more specific question.

https://www.paypal.com/uk/smarthelp/article/why-is-my-refund-pending-faq3953

 

This article can provide you more idea about the refund and their time frames.

 

https://www.paypal.com/uk/smarthelp/article/faq1083

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Solved

Temp20230515G
Contributor
Contributor

Hi,

 

If it is already refunded, like what you mentioned, then Paypal is trying to put it back on the payment method where they charged you.

 

I think this article can answer your more specific question.

https://www.paypal.com/uk/smarthelp/article/why-is-my-refund-pending-faq3953

 

This article can provide you more idea about the refund and their time frames.

 

https://www.paypal.com/uk/smarthelp/article/faq1083

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