Refund Issue

[MNW22]

I sent an online order back via mail and got an email that my return had been received in mid October. I understand that it can take some time for the money to appear in my Paypal account and then go back onto my credit card, however in my account activity it says that my refund has been completed yet there is no balance in my Paypal account and the money is not pending on my credit card. I've never had this happen before with returns done after using Paypal to online shop, I just want to see a balance somewhere and not just see that the refund has been processed with no money actually back in my account.

[kernowlass · Accepted solution]

@MNW22 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).