Showing results for 
Search instead for 
Did you mean: 

Recovering available balance from closed account

New Community Member

Recovering available balance from closed account


My account was closed recently by Paypal sometimes August and since then I haven't been able to access my money that is currently available in there. Does anyone know how to get it out since they've blocked my account, i can as well have my fund to myself because its been months now

somebody help out pls

Esteemed Advisor

Re: Recovering available balance from closed account


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so. OR ........

Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.