Recipient hasn’t received money

Kbolt
Contributor
Contributor
I sent payment to a recipient on Oct 28 of $500 she states she has not received it yet it has been 24 days now if that’s PayPal’s excuse low and behold I can’t get ahold of a live person what she I do?!
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dullrig
Contributor
Contributor
who the money was sent too, they gotta confirm that they sent/received order . I have problems when selling online gaming gold. Which doesn’t get shipped or mailed. they just send me $ but need to confirm on their end they got the product .

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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kbolt 

 

Paypal payments are more or less instant.

How did you send the money ie friends/family or goods/services and is this a real friend or payment for goods. 


Advice is voluntary.
Kudos / Solution appreciated.
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SharonS64
Member
Member

My sister has 2 accounts. I sent the money to the 2nd account but my sister no longer has the email address. She can't access the money. The money is sitting in limbo. I can't find the phone number to call PayPal and the message center is not available to me. 

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SharonS64
Member
Member

I sent the money to my sister, Family.  Its gone to an old email address which she doesn't have access to because the email address is no longer active. 

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Kbolt
Contributor
Contributor
I don’t know her that well we only worked together for a while I sent her the money to her email it was for her dog’s surgery she said if the money is truly unclaimed will I get it back after 30 days? It is so aggravating not being able to talk to a representative...
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kbolt 

 

 

ok i could advise further but as you want a paypal rep i will leave it till one of those replies.


Advice is voluntary.
Kudos / Solution appreciated.
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Kbolt
Contributor
Contributor
Thank you for your help I greatly appreciate you 😊
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Solved

dullrig
Contributor
Contributor
who the money was sent too, they gotta confirm that they sent/received order . I have problems when selling online gaming gold. Which doesn’t get shipped or mailed. they just send me $ but need to confirm on their end they got the product .
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