Received payment on hold

[jiawzhong889]

I’m not a seller. I received a payment from a seller and my payment is on hold. And I don’t need to ship anything. What can I do to get my payment?

[kernowlass]

@jiawzhong889 

You are the seller and you received payment from a seller?????

Do you mean you received payment from a buyer, if you did then surely that makes you a seller?