Received money were on hold need help!

hendriansah1
New Community Member

The money receive from a friend is on pending and cant be withdraw .
i used to have some transaction on paypal before(more than 5) then i stop using paypal for a while , now a friend of mine from overseas tried to send me money through paypal and this happen. can this problem be resolve ? 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@hendriansah1 

 

See if there is "Add Tracking" button in the transaction details, click it, then select an order status and ask sender to confirm receipt to release funds, or wait up to 21 days for PayPal to release funds.

 

Otherwise, the payment may be under review by PayPal which may take up to 72 hours, once review is complete, the funds will be released to you.


Kudos & Solved are greatly appreciated. 🙂
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hendriansah1
New Community Member

order status =  shipped then tick on "tracking information not required"?

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