cancel
Showing results for 
Search instead for 
Did you mean: 

Received Payment On Hold

SOLVED
Jokereke
New Community Member

Received Payment On Hold

My mother has sent me some money after I have just made my new account! It says it’s on hold! What do I need to do? It says I need to make 10 transactions but have do I make transactions if the money in my account is on hold!?
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Received Payment On Hold

@Jokereke 

 

As its not a 'transaction' but you don't have the friends/family option in your country then try......


Marking the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Received Payment On Hold

@Jokereke 

 

As its not a 'transaction' but you don't have the friends/family option in your country then try......


Marking the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post