Re: I cannnot tranfer fund to bank accout

wennywinston
Contributor
Contributor

Hi why my fund always reverse? I did change my name and business name, and still can't withdraw my fund. it says "Invalid Bank Account Information

Our system was not able to process the transaction with the bank information listed on your account. You should contact your bank regarding the bank account information required for electronic funds transfers. If you still need assistance, you may email us through our secure server"

But i did check my bank account and nothing wrong.

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PayPal_Olivia
Moderator
Moderator

Hi @wennywinston,

 

I'm sorry to hear that your withdrawal to your bank is not working. If you've checked all the information and it matches correctly, I would suggest contacting customer service for further troubleshooting. 

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this is able to be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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Solved

PayPal_Olivia
Moderator
Moderator

Hi @wennywinston,

 

I'm sorry to hear that your withdrawal to your bank is not working. If you've checked all the information and it matches correctly, I would suggest contacting customer service for further troubleshooting. 

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this is able to be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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