Question about my linked bank

Angulardrift
Contributor
Contributor

So I bought a game using my paypal since my debit card wouldn't work and I used my linked bank account. I bought the game and Ive played for a while and realised I dont exactly like it. So I want a refund, but. when buying something through a linked bank account it takes a couple of days to be processed right? and the purchase hasn't gone through a bank statement yet. Would I still be able to refund now or should I wait for it to go through? 

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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @Angulardrift

 

When you make a payment using your bank, we send the request to the bank right away and they usually take up to 24 hours to process it on their end. Unfortunately, once you initiate a bank payment, there is no way to cancel it on PayPal's end. If you are wanting to receive a refund for this payment, you would need to reach out to the merchant that you purchased this from.

 

I hope this helps.

 

Thanks, 

Brooke

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