cancel
Showing results for 
Search instead for 
Did you mean: 

Please Help With Account Confirmation!

SOLVED
Highlighted
Contributor

Please Help With Account Confirmation!

Hello!  I am trying to set up a PayPal account with my German bank account so I can buy things online but I am having trouble confirming the account.  I am supposed to have received a deposit with the confirmation code but I have not received anything and it has been over a week.  The bank account is with Sparkasse if that helps.  Please let me know if you have any suggestions!

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Please Help With Account Confirmation!

Hi @GreenWizard,

 

Thank you for your post and welcome to the Community Forum!

 

Generally, the deposit with the confirmation code is received within a couple of days. If you have not received it yet, you can contact your bank first. If this does not work, I would recommend contacting our Customer Service and one of our agents will be happy to help you complete the confirmation process. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina 

1 REPLY 1
Moderator

Re: Please Help With Account Confirmation!

Hi @GreenWizard,

 

Thank you for your post and welcome to the Community Forum!

 

Generally, the deposit with the confirmation code is received within a couple of days. If you have not received it yet, you can contact your bank first. If this does not work, I would recommend contacting our Customer Service and one of our agents will be happy to help you complete the confirmation process. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina