Phony purchase

[Macaroni3]

I made a purchase from Huangxlaodl Company before i acquire a PayPal account. I've emailed this Huangxlaodl Company numerous times but never received any response. I used PayPal to purchase the order. This company use PayPal service to collect funds for orders it never send . I believe this is a scam. Is there anyway i can get my money back

[kernowlass · Accepted solution]

@Macaroni3 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.

[Macaroni3]

Thanks, I will explore these options.