Pending transactions

Derf7211
New Community Member
I have received a money from a family member and it's pending for 21 days because it says I'm a new seller. I'm not using this for a business, it's a personal account. How can I fix this?
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Derf7211 

 

The sender may have sent you a goods and services payment in error or because of not having the friends and family option in their region.

 

Mark the transaction as Processed:

How can I release my payment(s) on hold?

 

Then ask the sender to confirm receipt: (The option should appear after 48 hours.)

How do I confirm receipt of an item?


Kudos & Solved are greatly appreciated. 🙂
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Derf7211
New Community Member
How or where do I mark it as processed?
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