Pending payments

[JP133]

I have a number of payments pending, all three parcels have been posted recorded delivery and signed for as received with positive feedback left on my Ebay account. Why is it that PayPal doesn’t automatically release my funds and what can I do to get released please?

[kernowlass · Accepted solution]

@JP133 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...