Pending payment

Gemma7230
New Community Member
How do I get money released, tracking number entered feedback left from buyer package delivered but I have been told I have to wait 21 days
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2 REPLIES 2

cowboy_bob807
Contributor
Contributor

Here is a link to FAQ and some examples of why your payment would be held.  

 

https://www.paypal.com/ca/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

at the bottom of that page there is another link on how to get your money sooner. 

 

Hope this helps 

 

 

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gemma7230 

 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...



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