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Pending payment 21 days

New Community Member

Pending payment 21 days

Hello everyvone,

 

Im new here. I get  payment to my account and it is on hold for 21 days

I also get a email from PayPal with this information:

"

Get your payment faster

We want to make the payment available to you as soon as possible. Here's how you can help to speed up the process:

  • If you sold an item: After you ship the item, mark it as shipped on the Transaction Details page and provide the tracking number if available. Your funds should be available within 7 days after you mark as shipped (14 days if you're shipping abroad)."

    I mark as shipped but nothing  change payment is still hold for 21day not for 14 or 7 days... What's wrong and how mark it? What I'm doing wrong?

2 REPLIES
Volunteer Advisor

Re: Pending payment 21 days

@Tristan5555

 

Have you added the TRACKING NUMBER as they stated in that email?

If you have then funds are normally released when tracking shows the item as delivered + 3-7 days.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Pending payment 21 days

Sir i already provide tracking no. And its delivered on 12th july but paypal not release my funds..now i send email to paypal with tracking no.