Pending Payment

[elliotkirk]

Hi 

I sold an iPhone on eBay exactly a week ago now. I provided all of the shipping information including tracking number and the item was delivered to the recipient today, I have confirmed this by messaging them directly on eBay. However, the payment is still pending and has not been put into my PayPal account. How much longer will I have to wait?? 

[sharpiemarker]

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@elliotkirk wrote:

Hi 

I sold an iPhone on eBay exactly a week ago now. I provided all of the shipping information including tracking number and the item was delivered to the recipient today, I have confirmed this by messaging them directly on eBay. However, the payment is still pending and has not been put into my PayPal account. How much longer will I have to wait?? 

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Was tracking information uploaded to the payment transaction? PayPal system needs to confirm delivery first. 

See here for more info: https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-being-held-for-21-days-faq3236

[kernowlass]

@elliotkirk

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

https://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html