Paypal just took £17.95 from my account through Direct Debit, I don't know why?

junenyjune
New Community Member

Hi everyone,

 

Paypal have taken £17.95 from my account today. The transaction show as "Paypal Payment" as a direct debit. This is the first time and I have cancelled this direct debit right away. Anyone have an idea what is this about? 

 

I try to contact Paypal but very fail. They didn't response. 

 

Many thanks

June

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@junenyjune 


When you add a bank account to paypal it sets up the direct debit mandate so that paypal can take authorised payments for any purchases you make (or pay your Ebay fees).
No company eg water/electric can take funds from your bank account on a regular basis without that direct debit.
However the amount shown is always the ''last'' transaction / amount that you paid to a seller via paypal.

Sometimes it does not coincide with the date you made the payment as paypal CREDIT the seller in advance and then paypal wait for the funds to transfer from your bank account, they can 'leave' that account at anytime from a few hours up to a few days later.

 

Also the 'amount' can sometimes not be recognised if you used it as a part-payment with the rest coming from funds already in your paypal balance.

As you have cancelled the direct debit you can no longer use your bank account as a funding source to pay sellers OR withdraw any funds from your paypal account. You can still purchase via a linked card if you want to though.


Advice is voluntary.
Kudos / Solution appreciated.
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