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Money paid by buyer's on ebay have been put on hold. I sold 4 items - all from an old computer, at once. 3 of those have been unduly put on hold. This has made it so I'm unable to complete the transaction and send out the items. Reading here it seems like it's a total crap-shoot if they'll even release the money after everything has been sent and positive feedback has received. I'm not a new seller and I've never really had any problems or complaints.
This seems like an illegal, and outright gross attempt to hustle members of this service. I am honestly surprised that paypal hasn't been sued to the ground with these shark tactics, and ebay moreso with their complete anti-competition.
What is the best thing to do here, as a seller? Contact the buyer and tell _them_ to speak to paypal, as they've locked their money away?
Attempt to cancel the order completely? As people have suggested here, the best thing to do to move forward is to move over to Amazon. If I cancel the order I assume that Paypal will have no choice but to refund the money back. They'll no longer be able to hide behind the idea they're protecting anyone.
Thoughts?
Solved! Go to Solution.
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Yes, I asked ebay to take the hold off the buyers money because I had completed their terms and condition agreement ' 25 sales etc to have it removed only to be told by ebay that "PayPal" was holding the money now!!!! I rang them and asked them if they were holding my money ?? and holding up my sale with ebay 'only to be told that it was for safety reasons? 'PRECISELY the same reasons that I had completed in eBay's terms and conditions. I explained to pay pal that I had completed all the relevant hold checks over the last 25 sales and had had all holds taken off on ebay so why now are Pay pal doing the same thing??? I am still waiting for an answer and they have given themselves a full 8 weeks to reply as is consumer law in the UK...I will be taking it to the FSA if I am not happy with their reply
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Too many layers of security always create problems. Simplicity is the key. Just change the system, obviously not working as many people are complaining about this issue.
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