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wIts obvious that Ebay-Paypal uses sellers as a bankomat, forcing them to anticipate the shipping cost and holding their money even when a positive feedback has been received, and it names that " protection ". If you mail the customer service to explain the situation you will only find person instructed to provide ridicolous apologies ( in my case, after 126 - 100% positive feedback - they have answered me that I have didnt have enough listing activities). I really do not know if this is an intectional fraud or not, I have just heard that many countries are preparing a class action against this praxis, and that a rising number of 100% positive feedback sellers are leaving ebay-paypal after having experienced that, moving to others platforms.
Its not difficult to forecast that if they will not drastically change direction the company will crash, as many others companies have done after being dominated by greed and stupidity.
Wrong, mine is an Ebay item.
Ebay, no problem, Paypal have held it.
Every time I challenge them they come up with another reason for holding funds.
I have been with Ebay/Paypal since 2002, one off Paypal reasons was I was new to selling on Ebay.
When that didn't work they come up with a different reason & so on
The sooner Ebay & Paypal part company the better.