Paypal hold
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have been told by ebay customer service that my money has cleared but paypal are still holding it, I sent a message to paypal and they said if a sale is complete then the money has left there account,but it hasn't because it still says HOLD!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If item is delivered and tracking status shows this, then contact PayPal to release the funds manually. Allow up to 24/48 hrs after request for processing.
If no shipping is involved, click "Add Tracking" button in the transaction details, select an order status, then ask the other party to confirm receipt on their end of the transaction to release funds.
To contact customer service for assistance:
Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Say "Live Agent" to the automated recording.
Or private messaging via social media:
Facebook: https://www.facebook.com/PayPalUK
Twitter: @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the information I shall be ringing them first thing tomorrow.
Regards
Jackie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What about the fact that shipping charges are paid for by this hold and I can't process shipment without the funds...This is beyond ridiculous!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives