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PayPal could have placed their own hold on it if their security/risk model perceives its as a high risk transaction.
Sellers/recipients do this to get money sooner (may not be available for some countries):
1. Click Activity at the top of the page.
2. Find and click the original payment for the item or service.
3. Click Add Tracking Info.
4. Select an Order Status.
Note: Funds are released 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction.
Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):
1. Log on to PayPal account.
2. Click Activity at the top of the page.
3. Find and click the payment transaction.
4. Click Confirm Receipt.
5. Click Yes to confirm that you received the order.
***Not all transactions require receipt confirmation.
If buyer does not take action to confirm you may have to wait up to 21 days for PayPal to release the funds if there is no tracking info. Otherwise, contact customer service and ask them to manually confirm delivery and release funds should there be a delay in confirming tracking info by PayPal. Please allow 24/48 hrs for request to process:
Thanks for your reply Sharpiemaker and apologies for replying to my message instead of yours,
I should have included that I uploaded tracking information to both ebay and PayPal when I sent the item which lists the item as delivered on Ebay and the Australia Post tracking website, just not on PayPal.
Also I'm hesitant to contact the buyer and ask them to go to through the trouble of confirming the delivery through their PayPal. I don't want to make them to think it's their fault and would be complicated if they aren't savvy to the process.