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Paypal doesn't let me use my US address and bank account

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New Community Member

Paypal doesn't let me use my US address and bank account

I just moved to U.S. recently and I just opened a bank account. I try to add my U.S. bank account and my U.S. address to my old account and it didn't allow me to do that. So I create a new account. Turns out that my new account is still my same-old-country-where-I-came-from account even though I entered my U.S. address when I registered it, the drop down box still has "Province" name from the place I came. How can I fix this, thank you.

3 REPLIES 3
Volunteer Advisor

Re: Paypal doesn't let me use my US address and bank account

@Maewie 

 

You would need to open a new account in the U.S with a separate email address as that email address identifies which account it is.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Paypal doesn't let me use my US address and bank account

@kernowlass 
I opened my new Paypal account (this account, also using my new e-mail) in U.S. and it still doesn't allow me to use U.S. address and bank account.

Volunteer Advisor

Re: Paypal doesn't let me use my US address and bank account

@Maewie 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.