We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Apparently Paypal can't or won't allow me to add my credit card because it has some record of an old credit card with the same number that expired. That is, at one time I had a credit card on my account and it expired so I removed it from my account; later I tried adding the card back with it's new expiry date, but it won't take it anymore. I tried calling Paypal but the help desk people have no more access than I have when it comes to adding my card; the number is being flagged as expired (regardless of the actual expiry). No joke, they said I should get a new credit card number and that should work; like I want to change dozens of other places I use my card just to add it to Paypal.
Has anyone else had this issue? Is they anyone else that can help at Palpay that can just override whatever is blocking my card and re-validate / add it?