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Hi guys, Usually my PayPal balance is on my home screen (phone app and laptop). Even when they is £0 balance it shows. I have just logged in and my balance isn’t showing. Meaning I can’t withdraw money. Any ideas what’s going on?
If I understand correctly, if you don't see a balance, then you can't withdraw, there's nothing to withdraw. Check the paypal activity page to look for any transactions (suspicious or not) that may have cleared out your balance.
Or clear your browser cache/cookies and restart your device and log on again.
hi there, same here both mine and my partners balance isnt showing on home page on the app!!! checked on laptop and its there, we've tried clearing and downloading the app again but still the same,,, so frustrating
I'm sorry to hear that there was an issue where your balance was not visible. I hope that the issue is now resolved for everyone. If not, please contact customer service to troubleshoot the issue and report it so the technicians can investigate.