PayPal US, I am not bias with PayPal Philippines, it's our PayPal anyway. But they can't seem to answer my questions. They seem to be doing hocus pocus with my transaction. I have sent a lot of payments already, but now, you know, I sent payment, and had problem with the recipient, they said I sent it through goods and services when I sent it through friends and family, and they said that I have to wait 21 days for the refund. In my more than ten years of using PayPal, I haven't encountered anything like that. You usually, deal with problem 3-5 days or probably a week. They said the recipient is having problem with receiving the money, and since I really need the funds sent asap, if it can't be received then I just want it to be refunded. But they said it would take 21 days to receive the money. I encounter a problem like this before, my friend is having trouble receiving the money, since I can't cancel the payment since it's already sent on my account, the recipient just refunded the funds, and within 24 hours the funds was refunded back to my credit card. PayPal US used to answer my concern when I'm having issues with my transactions, I hope you can address my concern or message. I don't know, maybe our customer service doesn't know how to answer my issue. When I started this reply I still had questions as I've said, my 3 consecutive messages after they reply "May I know what's the problem with the recipient's account? Please stay with me, I have a number of questions that I really need to be answered. I really need the funds. If it can't be sent, then I'll just have it refunded. Are you still there?" but until at this moment, I've just checked, they still haven't answered. In my previous messages with PayPal, you even ask me if I have more concern every time they reply to my concern, I don't know what's the problem now. I'm sorry about this. I just really need to settle my concern regarding the transaction, because I really the funds to be sent asap, but no one's replying to my questions. I even searched for PayPal's email, so I can just send my concern in your email, but I can't find one. I'm running with due date, so I really need the funds to be sent asap, and can't wait 21 days or 30 days as suggested by the customer service I've talked to. Please, this is money concern. I might pay charges there with the person I sent the money to. I hope you can help me.
