Payments hold

Toniamalocc0
Contributor
Contributor
The item I sent has been received and signed for but my funds sent available why is this I’ve contacted buyer to leave feedback but nothing
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Toniamalocc0

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

https://pages.ebay.co.uk/help/sell/paymentprocess-newsellers.html


Advice is voluntary.
Kudos / Solution appreciated.
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