Payments Missing

Fowynm
Contributor
Contributor
I put $20 into my bank account, and it says that everything is paid and the payment says completed on PayPal. However, the money never went through to my bank account. I have no idea how to recover the lost money as I need to pay a friend back ASAP but the money is all seemingly gone.
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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fowynm 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fowynm 

 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).




Advice is voluntary.
Kudos / Solution appreciated.
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Fowynm
Contributor
Contributor
I’m in the USA.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fowynm 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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