Payment

ramonv56
Contributor
Contributor

I have received Payment from my customer since March 16 and till date the money is still On-Hold why ? And I have already sent his and yet PayPal is till keeping the money On-Hold. Please I need help urgently.  

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ramonv56 

 

Add tracking or update transaction as shipped or completed and then ask buyer to confirm receipt on their end of the PayPal transaction.

 

https://www.paypal.com/us/webapps/mpp/money-holds#howtorelease

 


Kudos & Solved are greatly appreciated. 🙂
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ramonv56
Contributor
Contributor

Please how does the buyer confirm receipt ?  This is because I have updated the Transaction as Shipped yet nothing happens and Paypal were suppose to contact me within 3 working days and nobody contacted me . So please tell me how the buyer should confirm the receipt then I will tell him to do so. I really want my money released ASAP...

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