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Payment transferred but didn't receive in my debit card.

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New Community Member

Payment transferred but didn't receive in my debit card.

Hi Everyone ,

 

Actually I tranferred my funds (1358 USD) on 27/8/2019.In recent activity it says Completed but  I still didn't receive the amount in my debit card.It's been 52 days & I didn't receive any amount & I don't know what to do.I request you all please guide me what shall I do how can I inform this issue to the PayPal thank you all in advance.

1 REPLY 1
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Esteemed Advisor

Re: Payment transferred but didn't receive in my debit card.

@adeelpk 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.