Payment showing up yet account balance saying zero

Cambridge95
New Community Member

Anyone else had this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cambridge95 


Have you bought anything and paid for it via paypal since the payments should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card. (if you had your payment preferences set that way).

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payments rather than your normal funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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