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Payment sent not recieved

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New Community Member

Payment sent not recieved

I have been told a company has sent my payment on 1/1/19 and that it is pending. I don’t show it. $10.77. Also I am trying to link my Chase checking. It says it can’t be done right now and it isn’t accepting when I manually try or when I use my online credentials to login. They say it shows pending but I don’t show anything. Please help