Payment sent, but not visible
Dandelion2009_1
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Posted on
Dec-02-2019
06:08 PM
Hello, I was sent an email (to my paypal address) by PayPal saying that a friend of mine sent me a gift of $200.00. I confirmed with them personally that they did in fact send it. However, it’s not available anywhere on my PayPal profile. I even looked to see if it automatically transferred to my bank account, but it’s not there either. Help?
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PayPal_Tricia
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Dec-08-2019
01:26 PM
Hi @Dandelion2009_1,
I'm sorry to hear of the concern with a missing money. Have you received money before? If not, you might need to complete a few steps in order to have the option to receive money.
I hope this information helps!
Thanks,
PayPal_Tricia
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