Payment on hold...

Queenb77
New Community Member
My money is on hold from selling on eBay but the buyer has gotten their package. How do I release my payment on hold?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Queenb77 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntary.
Kudos / Solution appreciated.
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