Payment on hold
Ryder123
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Posted on
Mar-13-2020
01:26 AM
Hello so a payment i recieved has been on hold\pending for 21 days now. When it was never even something that was needed to be shipped out. Not only thay but because she was not a paypal member ot doesnt give her the option to confirm she has even received whay it thinks was shipped so i got **bleep** and have been waiting for way too long. Not going to be using this app for personal payments anymore i think...this experience tainted my thoughtd on paypal thats for sure. I pray that they atleast will come through on this money soon today. What time will it be realsed?
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1 REPLY 1
sharpiemarker
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Mar-13-2020
01:41 AM
Payments for both services AND goods are subject to holds, this is until when you've built up your account to be reliable.
https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987
If the problem persists past 21 days, please contact customer service for them to manually release it:
- Log on.
- Click HELP at the top menu.
- Scroll down and click CONTACT US.
- Scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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