Payment on hold

Peewiiii
New Community Member
So I sent payment to someone (£187) and I'm now collecting the funds back from other people, and they've started to hold the money. I've done nothing to do with ebay, all I'm doing is asking people to pay me back through my PayPal link. How am I meant to prove that an item has been recieved and they are happy with their purchase (even though no item was sold to any of them) I don't want to wait 21 days
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Peewiiii 

 

Paypal and Ebay are 2 separate companies with 2 separate payment holds.

If you are a new seller using paypal to receive payments from buyers then you will be subject to the new seller hold.

You rarely wait 21 days normally funds are released when tracking shows delivery + 1 day if you use paypal postage.

 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable--faq1987

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-in-my-pending-balance-faq3297


Advice is voluntary.
Kudos / Solution appreciated.
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