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Hello, I'm new to paypal, I've read all about the payment on hold nonsense that paypal implements, so I purchased a digital art, of course being digital I got it instantly, i sent the money to the seller, and having read all about holding money I clicked on "confirm receipt". That was supposed to be the solution but the seller still has his money on hold it's the second day running, I thought after confirming receipt he'll instantly be able to use his funds please help, and nobody should post a link showing me how to release funds oraised reasons why funds are held, i know all of this. I need a real solution
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Funds are not always released ''earlier'' but of course he will get paid, he has already been paid, the hold is between him an and paypal as he is a new seller.
So if he can't provide trackable proof of delivery and the confirm link doesn't work then funds will be released at 21 days (the most they hold the funds under the new seller hold).
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Kudos / Solution appreciated.
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With payments received for tangible goods Paypal would request valid tracking information confirming the funds have been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As your seller has received the funds for a service no tracking number is applicable and Paypal would be unable to release these funds any sooner than the 21 days.
You may have the option on your account to mark the transaction as delivery/satisfied. If you confirm this by clicking on the "Confirm Receipt" button, the funds may be released sooner. This is not always guaranteed.
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@kernowlass I have already clicked confirm receipt but he still hasn't gotten the money released, im asking how long it will take for the payment to be released since I've already confirmed receipt, it sucks for me to be able to use his product while he hasn't gotten payment, as I said I HAVE ALREADY CLICKED CONFIRM RECEIPT AND HE STILL HASN'T GOTTEN HIS MONEY, how long will it take
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did you read the bit in BOLD at the end of my post?
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@kernowlass this is not always guaranteed?, thanks for that, but itstill even scarier now, I mean I've clicked confirm but that doesn't mean he gets his money, that doesn't make sense. A again thank you I really appreciate your help, I know you don't work for paypal. They really need to get to this forum more often
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Funds are not always released ''earlier'' but of course he will get paid, he has already been paid, the hold is between him an and paypal as he is a new seller.
So if he can't provide trackable proof of delivery and the confirm link doesn't work then funds will be released at 21 days (the most they hold the funds under the new seller hold).
Advice is voluntary.
Kudos / Solution appreciated.
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