Payment on hold

[Becky2010M]

I sold a camera for quite a bit of money, I sent the item yesterday, added the tracking number and saw it was delivered this afternoon. The payment is still on hold, what should I do? And how long will it take to resolve?

[sharpiemarker · Accepted solution]

@Becky2010M 

Please allow 24/48 hours for system to confirm delivery and release funds.

Or ask buyer to “confirm receipt” to release funds:

 - Click Activity at the top of the page.

 - Find and click the original payment for the item.

 - Click Confirm Receipt.

 - Click Yes to confirm that you received the order.

***Not all purchases require receipt confirmation.

[Becky2010M]

Great thank you for the advice! The only issue is that the buyer is not replying to any of my attempts to contact him @sharpiemarker

[sharpiemarker]

@Becky2010M 

Then you got to wait for PayPal to release funds. No way 'round it.