Payment on hold - wrong tracking number

FilipDolezal
New Community Member
At the beginning of this month i sold item on marketplace. I shipped the package couple of days later after some dpd pick-up issues and found out right before the package was delivered that the tracking number was wrong. I replaced it with new one and today, 5 days after i tried to change it, i noticed that it didnt change. I can no longer edit the tracking number and the package is already delivered.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@FilipDolezal 

 

You could contact customer services and see if they will add it for you OR you could just wait the 21 days for funds release.


Advice is voluntary.
Kudos / Solution appreciated.
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