Payment on hold, why three days?

Temp20180508
New Community Member

First time seller on EBay, sold item for $500 minus PayPal’s fee. The buyer received shipment yesterday and left positive feedback yet after calling PayPal twice, I have to wait three days from delivery. Why is this? I need the money now. Please release my funds. Do the right thing.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20180508

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

This is the new seller hold that every Ebay seller has or will go through.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html


Advice is voluntary.
Kudos / Solution appreciated.
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