cancel
Showing results for 
Search instead for 
Did you mean: 

Payment on hold even after item is delivered

New Community Member

Payment on hold even after item is delivered

I recently sold a pair of shoes for 120 dollars and I printed out the label and sent to package to the post office to be sent out and three days later I check to see if the package has arrived at their location and it has said delivered but the money is still on hold in my account? I tried to reach out to Paypal and DEpop but no one seems to answer.

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Payment on hold even after item is delivered

@5735neya 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.