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Payment on hold but client received his parcel

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Contributor

Payment on hold but client received his parcel

Can anyone explains why my payment is still on hold while the parcel has been delivered 5 days ago? 

how can it be solved?

 

on the other hand, what happened to the chat session on Paypal?

 

 

1 REPLY 1
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Esteemed Advisor

Re: Payment on hold but client received his parcel

@Karl730 

 

Did you supply paypal with a tracking number that can be viewed online?

And does that tracking number show the item as delivered online?


Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.