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Payment on hold. STREAMER, Doesnt need a tracking number

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New Community Member

Payment on hold. STREAMER, Doesnt need a tracking number

So im a streamer and ive been donated 2 ammounts over the last 2 days and they're both on hold, i need the money quite fast. ive tried everyhthing, and everywhere i check it says i can only wait 21 days or for them to get the package which wont happen because there isnt one from a donation lol

 

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Esteemed Advisor

Re: Payment on hold. STREAMER, Doesnt need a tracking number

@Lights1979 

 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

 

With payments received for tangible goods Paypal would request valid tracking information confirming the funds have been delivered to the buyer. As they can validate the tracking information online, once it is delivered they can release the funds. As you have received the funds for a service no tracking number is applicable and they would be unable to release these funds any sooner than the 21 days.

 

The buyer may have the option on their account to mark the transaction as delivery/satisfied. If the buyer confirms this by clicking on the "Confirm Receipt" button, the funds may be released to you sooner. This is not always guaranteed. 


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